Terms & Conditions

Last Updated: July 16, 2026

Welcome to Vastraki. Please read these Terms & Conditions carefully before using our website. By accessing or using www.vastraki.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Introduction

Vastraki is an online fashion brand offering premium women's apparel, including Kurti Sets and Co-ords, directly to customers through its official website.

These Terms & Conditions govern your use of our website and the purchase of products available on it.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
• You are legally capable of entering into binding contracts under applicable Indian laws.
• The information you provide is accurate, complete, and up to date.

3. Account Registration

To access certain features, you may be required to create an account.

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• Restricting unauthorized access to your account.
• All activities conducted under your account.

Please notify us immediately if you suspect any unauthorized use of your account.

4. Products

Vastraki makes every effort to display products accurately.

However:

• Slight variations in colour may occur due to screen resolution, lighting, photography, and device settings.
• Minor variations in embroidery, print placement, stitching, or fabric texture may naturally occur and should not be considered manufacturing defects.
• Product measurements may vary slightly due to manual measurement processes.

5. Pricing

• All prices displayed are in Indian Rupees (INR).
• Prices are inclusive of applicable taxes unless otherwise stated.
• Prices may change without prior notice.
• Promotional prices and discounts are available only during the specified campaign period.

6. Orders

Placing an order on Vastraki constitutes an offer to purchase.

Your order is considered confirmed only after:

• Successful payment (for prepaid orders), or
• Confirmation of Cash on Delivery eligibility.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Incomplete customer information
• Operational limitations

If payment has already been received, the applicable refund will be processed in accordance with our Refund Policy.

7. Payments

Vastraki accepts secure online payments through authorized payment gateways.

Available payment methods may include:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Wallets
• Cash on Delivery (where available)

We do not store your complete payment card information.

8. Shipping & Delivery

Orders are shipped in accordance with our Shipping Policy.

Estimated delivery timelines are indicative and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Natural disasters
• Government restrictions
• Other unforeseen circumstances

Vastraki shall not be liable for delays caused by third-party logistics providers.

9. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Return, Exchange & Refund Policy, available on the website.

Customers are encouraged to review the policy before placing an order.

10. Product Availability

All products displayed on the website are subject to stock availability.

We reserve the right to:

• Discontinue products
• Modify product specifications
• Limit purchase quantities
• Cancel orders if inventory becomes unavailable

11. Intellectual Property

All content available on the Vastraki website, including but not limited to:

• Brand name
• Logo
• Product images
• Website design
• Graphics
• Text
• Icons
• Product descriptions
• Banners
• Marketing materials

is the intellectual property of Vastraki or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

12. Acceptable Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload malicious software or harmful code.
• Interfere with website functionality.
• Copy or misuse website content.

Violation of these terms may result in suspension or termination of access.

13. User Reviews & Content

Customers may post reviews or feedback.

By submitting content, you confirm that:

• The content is truthful.
• It does not violate any law.
• It does not infringe intellectual property rights.
• It is not defamatory, abusive, offensive, or misleading.

Vastraki reserves the right to remove any inappropriate content without prior notice.

14. Limitation of Liability

To the maximum extent permitted by law, Vastraki shall not be liable for:

• Indirect losses
• Consequential damages
• Loss of profits
• Business interruption
• Data loss
• Delays caused by third-party service providers

Our liability shall, in any event, not exceed the value of the order placed by the customer.

15. Force Majeure

Vastraki shall not be responsible for failure or delay in performance arising from circumstances beyond its reasonable control, including:

• Natural disasters (floods, earthquakes, fire, etc.)
• Epidemics or pandemics
• Government restrictions
• Labour disputes
• Power failures or internet outages
• Transportation disruptions

16. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Changes to Terms

Vastraki reserves the right to update or modify these Terms & Conditions at any time.

Revised terms will become effective immediately upon publication on the website. Continued use of the website constitutes acceptance of the updated Terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

19. Jurisdiction

Any disputes arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra, India.

20. Contact Us

For any questions regarding these Terms & Conditions, please contact us through the contact information available on our website.